Last updated: June 16, 2026
These Terms of Service ("Terms") govern your access to and use of the services operated by Kelp AI Labs, LLC, a Delaware limited liability company ("Kelp," "we," "our," or "us"). "Service" means the Kelp email assistant and any related websites, applications, and APIs. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Beta notice. Kelp is currently offered as a beta service. Features may change, be added, or be removed during the beta. The Service may experience interruptions, errors, or data inconsistencies more frequently than a generally available product, and performance and accuracy may vary. The Service may not be suitable for mission-critical use. Feedback you provide about the Service may be used by Kelp to improve the Service without obligation to you. These Terms apply in full to your use of the beta, including the disclaimers and limitations on liability below.
Kelp provides an AI-powered email assistant that connects to your Gmail account to help filter, organize, and manage your inbox automatically. We access your Gmail data through Google's official OAuth system and always operate under your explicit consent.
Kelp also includes an AI assistant that helps you create and maintain your filters and may proactively suggest improvements based on how you handle your mail (including messages you mark as spam or labels you remove). Suggested changes take effect only after you approve them, unless you choose to let Kelp apply them automatically on your behalf. Automatic changes can include creating or adjusting filters and trusting or blocking senders or domains; when Kelp acts automatically it does not ask first, but it reports the changes it made in a recurring summary email. Changes Kelp makes to your filtering are visible to you and reversible.
You must:
You agree to use Kelp responsibly and only for lawful purposes. Specifically, you will not:
Kelp is provided for personal or professional use, not for mass-mailing or bulk-processing operations.
Kelp connects to Gmail and Contacts only through Google's secure OAuth 2.0 system. By granting access, you authorize us to:
You may revoke this access at any time from your Google Account settings: myaccount.google.com/permissions
Kelp's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We will not use your Google data for advertising, transfer it to data brokers, or use it for purposes unrelated to providing the Kelp service.
Your privacy is governed by our Privacy Policy, which forms part of these Terms. In summary:
We may preserve and disclose information if required by law, or if we believe in good faith that such action is necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that content violates the rights of third parties; or (d) protect the rights, property, or safety of Kelp, its users, or the public.
Kelp uses a third-party AI provider (Anthropic) to classify or score messages. We send email text and metadata (such as sender and subject) necessary for that analysis. Anthropic is contractually restricted to use your data only to deliver the requested output and not to train their general AI models. Anthropic may retain inputs briefly (typically up to 30 days) for abuse monitoring before deletion. See our Privacy Policy for details.
Beyond classifying individual messages, Kelp's AI assistant also helps recommend, craft, and personalize your email filters based on your contacts and your preferences. To do this, Kelp infers patterns from your email content and your interactions with Kelp and keeps them as a memory — your learned preferences (how you like to use Gmail and how you want Kelp to filter) and an inferred biography (durable facts about you used to personalize and improve your filtering) — which it uses to improve its filtering and deliver the Service. You can view, edit, or delete what Kelp has learned at any time from your settings. Neither this memory nor your email content is used to train or improve any generalized AI or machine-learning model.
You are responsible for maintaining the confidentiality of your Google account credentials. Kelp never sees or stores your password.
If you suspect unauthorized activity or a security breach, contact security@trykelp.ai immediately.
We aim to provide reliable, continuous operation but do not guarantee uninterrupted access. We may suspend or limit the Service temporarily for maintenance, updates, or in the event of misuse or security risk.
We reserve the right to:
For paid subscribers, we will provide at least 30 days' advance notice by email of any material adverse change to the Service or pricing, and will issue a pro-rata refund of any prepaid fees if you terminate as a result of such change. Except as expressly stated in these Terms, we will not be liable for any modification, suspension, or discontinuation of the Service.
Kelp offers paid subscription plans. By subscribing, you agree to the following:
Kelp, including its name, logo, design, and software, is owned by us and protected under applicable intellectual-property laws.
You retain all rights to your own email content and data, including any personalization profile generated from your data. You may view, edit, or delete your profile at any time from your settings.
You grant us a limited, revocable license to process your Gmail data, Contacts data, and any biography or personalization profile solely to deliver the Service.
Termination by you. You may stop using Kelp at any time by revoking access through your Google Account settings or deleting your account from your Kelp settings. If you have an active paid subscription, see Section 9 for the effect of cancellation.
Termination by us. We may suspend or terminate your account for:
We will give a paid subscriber reasonable advance notice by email before terminating their account, except where doing so would create a security risk, expose Kelp to legal liability, or where prohibited by law. Where we terminate a paid subscription without cause attributable to you, we will issue a pro-rata refund of any prepaid fees.
Inactivity. We reserve the right to deactivate free accounts that have shown no activity for an extended period. Active paid subscribers will not be deactivated for inactivity.
Effect of termination. Upon termination, your right to use the Service will immediately cease. Your stored filters, preferences, and metadata will be deleted within 7 days, subject to the backup retention described in our Privacy Policy. If you wish to retain a copy of your account data (such as filter configurations or filter logs), contact privacy@trykelp.ai within 30 days of termination and we will provide a reasonable export. Export is currently provided manually; we may add self-service export in the future.
Except as expressly stated in these Terms, we will not be liable to you or any third party for any termination of your access to the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KELP DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
AI output. Kelp uses probabilistic AI models to classify and act on your emails. AI classifications are inherently imperfect: legitimate messages may be archived, deleted, or labeled incorrectly, and unwanted messages may pass through filters. You should not rely on Kelp as the sole means of managing legally, financially, medically, or operationally critical email. You are responsible for independently reviewing your inbox and Kelp's actions, and we are not liable for missed, misclassified, or mishandled messages.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT FILTERING WILL BE ACCURATE OR COMPLETE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify and hold harmless Kelp, its employees, and affiliates from any claims, damages, or expenses arising from your misuse of the Service or violation of these Terms.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.
Before filing an arbitration demand or lawsuit, you agree to first contact us at legal@trykelp.ai with a written description of the dispute and your contact information, and to allow Kelp 60 days to attempt to resolve the dispute informally. The 60-day period tolls any applicable limitation period. Either party may demand arbitration only if the dispute is not resolved within 60 days of the written notice.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules.
The arbitration shall be conducted by a single arbitrator in Denver, Colorado (or remotely, at the arbitrator's discretion). The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
You agree that any arbitration will be conducted on an individual basis and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, you and Kelp each waive any right to a jury trial.
You agree to resolve any disputes with Kelp on an individual basis only, and not as part of any class, consolidated, or representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration against Kelp.
Except where prohibited by applicable law, any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.
Notwithstanding the above, either party may bring an individual action in small claims court if the claim qualifies for small claims court in a location where you reside or in Denver, Colorado.
You may opt out of this arbitration agreement by sending written notice to legal@trykelp.ai within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Kelp agree to resolve disputes in the state or federal courts located in Denver, Colorado.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
We may update these Terms periodically. We will notify you of material changes by email at least 30 days before they take effect.
Your continued use of Kelp after a change takes effect constitutes acceptance of the revised Terms.
Severability. If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.
Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, without notice or consent.
Force majeure. We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications failures, or failures of third-party service providers (including cloud, payment, or AI providers).
Entire agreement. These Terms, together with our Privacy Policy and any subscription terms displayed at checkout, constitute the entire agreement between you and Kelp regarding the Service and supersede any prior agreements, communications, or understandings, whether written or oral.
Notices. Any legal notice from Kelp to you will be given by email to the address associated with your account; you are responsible for keeping that address current. Any legal notice from you to Kelp must be sent to legal@trykelp.ai.
No waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
For any questions, concerns, or legal notices, contact:
Kelp AI Labs, LLC — Legal
Boulder, Colorado
legal@trykelp.ai